Office 365 Business Pricing



Jul 28, 2020 Pre-sales support for Office 365 operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. 1 The Power Automate per-user plan with attended RPA is available for a limited time at USD15 per user/month to eligible customers in addition to standard pricing. This limited-time offer is available from April 1, 2021, through September 30, 2021, to commercial customers and to worldwide and US government customers via volume licensing (VL) and cloud solution provider (CSP) channels.

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Note

For information about Audio Conferencing in Microsoft Teams, see Try or purchase Audio Conferencing in Microsoft 365 or Office 365 for Skype for Microsoft Teams.

Sometimes people in your organization will need to use a phone to call in to a meeting. Skype for Business includes the Audio Conferencing feature for just this situation! People can call into Skype for Business meetings using a phone, instead of using the Skype for Business app on a mobile device or PC.

You only need to set up audio conferencing for people who plan to schedule or lead meetings. Meeting attendees who call in to the meeting don't need any licenses assigned to them and don't need other setup.

For pricing info, see Pricing for Audio Conferencing.

Office 365 Business Pricing

Step 1: Buy and assign Audio Conferencing licenses

You must be an admin to perform these steps. See About admin roles for more information.

To buy and assign user Audio Conferencing licenses:

  1. Find out if Audio Conferencing is available in your country/region. Countries and region availability for Audio Conferencing and Calling Plans.

  2. Get your Audio Conferencing licenses. If you want to:

    • Try it before you buy it, you can sign up for an Office 365 Enterprise E5 free trial that includes Audio Conferencing. See Office 365 Enterprise E5 Trial.

    • Buy it, see Skype for Business and Microsoft Teams add-on licensing.

  3. Assign or remove licenses for Microsoft 365 Apps for business you purchased to the people in your organization who are going to schedule or lead meetings.

  4. If you purchased audio conferencing add-on licenses and Communications Credits licenses, assign them too. For instructions, see Assign Skype for Business and Microsoft Teams licenses.

To buy and assign pay-per-minute Audio Conferencing licenses:

If you're a Volume and Licensing customer, you can get pay-per-minute Audio Conferencing licenses. For additional information on pay-per-minute Audio Conferencing licenses, see Audio Conferencing pay-per-minute.

  1. Find out if Audio Conferencing is available in your country/region. Country and region availability for Audio Conferencing and Calling Plans.

  2. Get your Audio Conferencing licenses. To acquire pay-per-minute licenses, please contact your account representative.

  3. Set up Communications Credits for your organization for your organization. To set up Communications Credits, see What are Communications Credits?

    Important

    If Communications Credits haven't been set up, Audio Conferencing won't work for any users with pay-per-minute licenses. Also, if you have Audio Conferencing pay-per-minute licenses, you don't have to assign Communications Credits licenses separately to each user specifically for Audio Conferencing usage but you might still need to assign them for another service.

  4. Assign or remove licenses for Microsoft 365 Apps for business you purchased to the people in your organization who are going to schedule or lead meetings.

Pricing

Step 2: Set the audio conferencing provider for people who lead or schedule meetings

When you assign an Audio Conferencing license to people in your organization who lead or schedule meetings, they are all set up and ready to go! (You don't have to set their audio conferencing provider.)

Step 3: Other admin tasks

The following steps are optional, but a lot of admins like to do them:

  1. Customize meeting invitations. The dial-in numbers that are set for the user will be automatically added to the meeting invitations that are sent to attendees. However, you can add your own help and legal links, a text message, and small company graphic.

  2. Set the phone numbers included on invites. This is the phone number that will show up in the meeting that is scheduled by a user.

  3. Set auto attendant languages for Audio Conferencing that the Audio Conferencing auto attendant uses to greet a caller when they dial in to an audio conferencing phone number. This step only applies if you're using Microsoft as your audio conferencing provider.

  4. Set the length of the PIN for Audio Conferencing meetings.

Note

This feature is not yet available to customers using Microsoft 365 or Office 365 operated by 21Vianet in China. To learn more, see Learn about Microsoft 365 or Office 365 operated by 21Vianet.

Related topics

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Calls to other Skype for Business and Microsoft Teams users are free, but if you want your users to be able to call regular phones, and you don't already have a service provider to make voice calls, you need to buy a Calling Plan. For more information, see Phone System and Calling Plans.

Here are the Calling Plans options:

  • Domestic Calling Plan: Licensed users can call out to numbers located in the country/region where they are assigned in Microsoft 365 or Office 365.

  • Domestic and International Calling Plan: Licensed users can call out to numbers located in the country/region where their Microsoft 365 or Office 365 license is assigned to the user based on the user's location, and to international numbers in 196 countries/regions.

All users in the same country/region (this is the user country location defined in the licensing area of the Microsoft 365 admin center) with the same Calling Plan share a pool of minutes. For example, if you have 100 users located in the same country/region with a 120 minutes Domestic Calling Plan assigned, they share a pool of 12,000 minutes. All calls exceeding these minutes are billed per minute.

Visit Country and region availability to find out about monthly minutes available for each organization in each country/region.

Important

The country/region is based on the location of the user's license in the Microsoft 365 admin center > Active users and NOT the billing address listed under the Organization Profile in the Microsoft 365 admin center.

For detailed information about usage limits and terms of use, see Audio Conferencing complimentary dial-out period.

Microsoft Office Business

How to buy a Calling Plan

Microsoft 365 For Business | Microsoft

  1. You must first purchase a **Phone System add-on license. To do that, sign in to the Microsoft 365 admin center and choose **Billing > Purchase services > Add-on subscriptions > Buy now.

    Note

    Depending on your plan, you may need to buy more add-ons before you can buy Phone System licenses. To learn more, see Microsoft Teams add-on licensing.

  2. After you buy Phone System licenses, you can buy the Calling Plan by signing in to the Microsoft 365 admin center, choose Billing > Purchase services > Add-on subscriptions, and then clicking Buy now. You'll see the Calling Plans there.

You can buy and assign different Calling Plans to different users, depending on the needs of your organization. After you select the Calling Plan you need, proceed to checkout. You assign a plan to each user in the Microsoft 365 admin center. To learn how, see Assign Microsoft Teams add-on licenses.

Office

Microsoft 365 Business Pricing - Mindshift Online

Do you have a service provider that provides on-premises PSTN connectivity for hybrid users?

Microsoft Office 365 Business Pricing

If so, you don't need to buy a Calling Plan. Office 365 Enterprise E5 includes the Phone System add-on, so you can proceed to checkout.

Then, assign the Enterprise E5 or Phone System add-on licenses to users in the Microsoft 365 admin center. To learn how, see Assign Microsoft Teams add-on licenses.

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Office 365 Business Pricing

Pricing information

For more information

Office 365 business pricing matrix

Here are more articles that explain how to set up your Calling Plans:

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